Politique d’expédition
Processing Time
All orders are processed within 1-2 business days. Once your order is processed, you will receive an email notification with your tracking number.
Shipping Methods
We offer the following shipping options:
- Standard Shipping: Estimated to arrive within 5-12 business days.
- Expedited Shipping: Estimated to arrive within 3-7 business days.
Shipping Fees
- Orders over £39 qualify for free standard shipping.
- Orders under £39 will incur a standard shipping fee of £1.99.
- All orders have the option for expedited shipping at a cost of £2.54.
Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number. You can use this tracking number to check the status of your order on our shipping partner’s website.
Delivery Area
We currently offer shipping to all regions within the European Union. For detailed delivery times and shipping costs to specific regions, please refer to the shipping and fees information page on our website.
Delays and Issues
While we strive to ensure timely delivery, unforeseen circumstances may occasionally cause delays. If your order is delayed or you encounter any issues, please contact our customer service team at vxtoys_team@yeah.net, and we will assist you promptly.
Contact Us
If you have any questions regarding shipping or need further assistance, please contact our customer service team at vxtoys_team@yeah.net.
Thank you for your support and trust in VXtoys!